News Feature

Kiyoko Ban - A legacy in the field of dental technology

By Manabu Suzuki, Director of Dental Division, Kuraray America, Inc.

Kiyoko Ban, a prominent figure in the dental technology field, has made a lasting impact as a researcher, developer, and founder of Noritake Dental business (Fig. 1). Renowned for her contributions to dental porcelains like Noritake's CZR and EX-3, and KATANA™ Zirconia, Ms. Ban stands as a pivotal force in the global advancement of dental technology, earning her the esteemed reputation of developer and marketer within the dental technology community.

After completing her university education in Nagoya, Ms. Ban initially assisted in her family's gas station business. However, driven by a desire for a career change, she enrolled in a newly established dental technician college in Nagoya at the age of 30. Her aspiration was to enter a field where gender distinctions held no sway, offering the potential for worldwide recognition based on technical mastery.

In 1977, a college-sponsored tour to American dental laboratories ignited Ms. Ban's dream to work in the United States. However, she delved into research across various fields such as chromatology (the science of color), ceramics and metals, finding a newfound passion for research over clinical work after graduation because she was offered a "Curriculum Chief" position from the college when she graduated (Fig. 2).

Fig. 2. Ms. Ban, a curriculum chief at the Dental Technicians College, devoted her evenings to material research.

Fig. 3. In the 1990s, Ms. Ban actively engaged in promoting EX-3 through sales efforts in Italy.

Her teaching career spanned from the age of 34 to around 40, during which she pioneered porcelain training sessions for technical improvement and arranged lectures over weekends by famous speakers such as Masahiro Kuwata.

At the age of 40, she resigned teaching career and pursued her research career. The opportunity to conduct full-scale experiments led her to the discovery of a company with advanced ceramic technology "Noritake Co., Limited", renowned for its tableware. In 1986, Cusp Dental Supply, a research institute, was established by Ms. Ban in Nagoya, focusing on the development of materials for PFM crowns. The commercialization of Super Porcelain AAA (EX-3) in 1987 marked a significant milestone, addressing issues prevalent in porcelain materials of that time, such as cracks, greening, and fluorescence.

She began traveling all over Japan and around the world to sell the products she had developed and went on to develop new products that were needed by dental technicians worldwide (Fig. 3). She continued to develop new products such as CZR, CZR Press, and KATANA™, the world's first multilayer zirconia.

Ms. Ban has been actively involved in mentoring students and graduates seeking opportunities to work overseas. During summer vacations, she took students and professionals interested in working abroad to countries like Australia, Germany, and the United States. The aim was to visit dental clinics, dental technician schools, and laboratories, fostering exposure and learning in an international context.

Simultaneously, Ms. Ban delved into researching non-precious dental technology. Inspired by her exposure to the term "non-precious" during her time in the United States, she anticipated its potential in Japan. Her research presented at lectures and events highlighted the shift in the landscape as the price of gold surged, rendering precious alloys containing significant amounts of gold impractical for PFM crowns.

As the demand for their developed products grew, the need for global acceptance became apparent. In 1990, Cusp Dental Research was established in Manhattan, New York, marking Ms. Ban's foray into establishing a company overseas. Despite the unfamiliarity with legal procedures and the challenges of setting up a foreign company, Ms. Ban, driven by determination, overcame these hurdles. The establishment of the company in the United States expanded their presence internationally Fig. 4).

Fig. 4. Capturing the essence of ISC 1996 - the International Symposium on Ceramics in Orlando, FL..

Noritake Dental Supply Co., Limited was established in 1998 by the Noritake Co., Limited, which aimed to further expand its dental business. Despite the absence of a capital relationship with Noritake at the time of establishing the research laboratory, Ms. Ban played a key role in joint research efforts with Noritake. Then she was invited to this company as the position of president, owning 60% of the stock, while Noritake held 40% (Fig. 5).

Besides Noritake Dental business, she continued expansion with the establishment of a dental laboratory in Boston in 1995. Despite the challenges posed by the September 11, 2001 World Trade Center incident, they acquired their building in Boston, integrating their New York laboratory into the Boston operations.

Ms. Ban's tenure as president of Noritake Dental Supply persisted until 2009, but organizational changes following the merger with Kuraray in 2011 led to her transition into an advisory role (Fig. 6). Despite the shift in responsibilities, her commitment to the dental technician profession remained steadfast.

Fig. 5. Noritake Dental Supply Inc Inauguration Party, 1998.

Kiyoko Ban's path encapsulates not just a career but a legacy in the field of dental technology. From her early struggles in a tooth carving class to establishing and expanding international laboratories, Ms. Ban's story is one of determination, innovation, and a deep-rooted commitment to advancing the dental technician profession.

Fig. 6. A scene from Ms. Ban’s retirement celebration as Noritake Dental Supply president, surrounded by esteemed dental technicians from around the world.